Responsible Gaming Policy

Our Commitment

We want gambling on our Website to remain enjoyable, and we take seriously the financial and social harm that gambling can cause when it stops being that. This Policy sets out the tools, guidance, and support available to help you keep your play in perspective.

Keeping Gambling in Perspective

Gambling should be treated as entertainment, not as a way to earn money, and it's worth keeping a few principles in mind: play with money you can afford to lose, rather than treating a loss as something to chase back immediately; pay attention to how much time and money a session is costing you; and if you feel you need a break, reach out to our support team, who can arrange a temporary or permanent exclusion from your account.

A Quick Self-Check

If you're unsure whether gambling has started to affect your life, or the life of someone close to you, the following questions can help:

• Does gambling ever get in the way of work, study, or other responsibilities?
• Do you gamble mainly to fill time or escape boredom?
• Do you find yourself playing alone for extended stretches?
• Have people close to you commented on your gambling?
• Have your other interests or relationships taken a back seat to it?
• Have you downplayed or hidden how much time or money you've spent gambling?
• Have you borrowed, or considered borrowing, to fund gambling or repay gambling debts?
• Do you avoid spending "gambling money" on anything else?
• Do you tend to keep playing until your funds run out?
• Do you feel driven to win back losses right away?
• Does running out of funds while playing leave you feeling desperate?
• Do stress, disappointment, or frustration make you want to gamble?
• Have you felt low, or worse, because of your gambling?

Answering yes to several of these is a signal worth taking seriously, and reaching out to one of the support organizations below is a reasonable next step.

Self-Exclusion

If you'd like to stop playing for a period, or permanently, contact us and our team will close your account as soon as reasonably possible. It remains your responsibility to tell us about any other accounts you hold and to avoid opening new ones during your exclusion; while we take reasonable steps to prevent new registrations, we cannot be held responsible for losses on accounts we were not informed of.

Protecting Minors

Registration is prohibited, and unlawful, for anyone under 18. Age verification is carried out on all customers, and any winnings obtained by an underage player will be voided.

Parental Controls

If a computer or device is shared with family members, or others who are not permitted to gamble on our Website, installing filtering software is a practical safeguard. Tools such as Net Nanny (www.netnanny.com) can help restrict access to gambling sites for anyone using a shared device.

Independent Support Organizations

If gambling is affecting you or someone you care about, the following organizations offer independent advice and support:

• GamCare — advice, counseling, and practical support for the social effects of problem gambling.
• Gamblers Anonymous — a peer support fellowship for people affected by gambling, with regional groups worldwide (www.gamblersanonymous.org).
• Gambling Therapy — counseling and support for anyone affected by someone else's gambling, as well as their own (www.gamblingtherapy.org).